Frequently Asked Questions

Faceswap is an AI-powered mobile app that allows you to swap faces in photos and videos. Using advanced artificial intelligence and deep learning algorithms, Faceswap analyzes facial features and seamlessly replaces one face with another while maintaining realistic lighting, skin tones, and expressions.

The app works in three simple steps: upload your photo, select a template or another photo, and let our AI create a realistic face swap in seconds.

Yes! Faceswap is free to download and includes several free face swaps to get you started. You can create unlimited face swaps with our free templates.

We also offer a premium subscription that unlocks additional features like unlimited access to all celebrity templates, video face swapping, batch processing, and high-resolution exports without watermarks.

Faceswap is available for iOS devices including iPhone and iPad. The app requires iOS 14.0 or later for optimal performance.

For the best experience, we recommend using iPhone 11 or newer models, which have more powerful processors capable of handling our advanced AI algorithms more efficiently.

Your privacy is our top priority. All face swapping happens directly on your device using on-device AI processing. Your photos are never uploaded to our servers, stored in the cloud, or accessed by our team.

When you create a face swap, the entire process occurs locally on your iPhone. Once you close the app or delete a creation, it's permanently removed from your device. We don't collect, store, or analyze your photos in any way.

No, we never sell or share your personal information or photos with third parties. We collect minimal anonymous usage data (like app crashes and feature usage) solely to improve app performance and user experience.

For complete details, please review our Privacy Policy.

Yes! Faceswap supports video face swapping for videos up to 60 seconds long. This feature is available with our premium subscription.

Video face swapping works the same way as photo swapping – simply select a video from your library, choose your template, and let our AI process each frame to create a seamless face swap throughout the video.

We offer over 5,000 pre-made templates featuring celebrities, movie characters, historical figures, and trending memes. Our library is constantly growing with new templates added weekly based on user requests and trending personalities.

You can also create custom face swaps by uploading your own photos to swap faces with friends and family.

For the best results, use photos that have:

• Clear, well-lit faces (natural daylight works best)
• Faces looking toward the camera (front-facing or slight angles)
• High resolution and good image quality
• Unobstructed faces (not covered by hands, hair, or objects)
• Similar lighting conditions between source and target photos

Currently, Faceswap focuses on swapping one face at a time for optimal quality and accuracy. We're working on multi-face swapping capabilities for future updates.

If your photo contains multiple faces, you can select which face to swap during the creation process.

Processing time can vary based on several factors:

• Your device's processing power (older devices may take longer)
• Photo or video resolution (higher resolution takes more time)
• Available device storage and memory
• Other apps running in the background

For faster processing, close other apps, ensure your device has sufficient storage space, and use well-lit, clear photos.

To improve your results:

• Use photos with similar lighting conditions
• Choose photos where faces are at similar angles
• Ensure both photos are high quality and not blurry
• Use the adjustment tools to fine-tune positioning
• Try different templates to find the best match

To cancel your Faceswap subscription:

• Open Settings on your iPhone
• Tap your name at the top
• Tap "Subscriptions"
• Select Faceswap from the list
• Tap "Cancel Subscription"

You'll continue to have access to premium features until the end of your current billing period.

Refunds are handled through Apple's App Store. To request a refund, visit reportaproblem.apple.com and sign in with your Apple ID. Find your Faceswap purchase and follow Apple's refund request process.

Apple reviews refund requests on a case-by-case basis according to their refund policy.